Privacy Policy for Creek Crossing Dental Care in MESQUITE, TX

Personal Information We Collect

• Full Name
• Email Address
• Phone Number
• Address (City, State, ZIP/Postal Code)

Non-Personal Information We Collect

• Browser type and version
• Device information (e.g., IP address, operating system)
• Website usage details (e.g., pages visited, time spent, links clicked)

How We Use Your Information

• Provide Services: Fulfill your appointment requests and respond to inquiries.
• Improve Website Experience: Analyze website performance and user behavior.
• Communicate: Send appointment reminders, promotional offers, or updates.
• Legal Compliance: Comply with applicable laws and regulations.

Information Sharing

We do not sell or rent your personal information. However, we may share your information with service providers (such as payment processors) solely to assist us in delivering our services. Specifically, for mobile data, we do not share your phone number or SMS consent with any third parties or affiliates.

• Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors).
• Legal Authorities: When required by law or to protect our legal rights.

Cookies

We use cookies to improve website functionality and personalize your experience. Cookies are small data files stored on your device. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.

Mobile Information & SMS Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging opt-in data is used exclusively by Creek Crossing Dental Care to provide appointment reminders, customer care, and marketing/promotional messages. We do not share, sell, or lease your SMS consent or phone numbers to any third-party entities.

SMS Program Details: Creek Crossing Dental Care sends recurring SMS text messages that may include appointment reminders, confirmations, treatment follow-ups, billing notifications, secure patient portal links, and marketing or promotional offers to patients who opt in. Message frequency varies (typically 1–4 messages per appointment cycle and 2–4 promotional messages per month). Message and data rates may apply.

How You Opt In: Consent is collected through a single, optional, pre-unchecked checkbox on our online booking form, or by signing a written consent form at our office. Consent to receive SMS messages is NOT a condition of booking an appointment, purchasing any product, or receiving any service.

Opt-Out and Help: You can cancel SMS messages at any time by replying STOP to any message; you will receive a single opt-out confirmation and no further messages unless you re-subscribe. Reply HELP for assistance, or contact us at 469-333-6158.

Your Rights

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we have collected.

Data Retention & Security

We retain your personal information only as long as necessary for the purposes outlined in this policy. We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe we have collected data from a child, contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this page regularly for updates.

Contact Us

If you have any questions about this Privacy Policy, please call us at 469-333-6158 or use the contact form below.